Returns and Refund Policy
Thank you for shopping at Cartek Store.
If you are not entirely satisfied with your purchase, we're here to help.
Our products can be returned within 30 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.
To be eligible for a return, please make sure that:
The product was purchased in the last 30 days
The product is in its original packaging
The product isn't used or damaged
You have the receipt or proof of purchase
Products that do not meet these criteria will not be considered for return. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within 14 days, depending on your cars issuer's policies.
Please contact us before you send the product:
- By email: sales@cartekmotorsport.com
Send the product with its original packing and the receipt or proof of purchase, to:
Cartek Automotive Electronics Ltd Unit 25, Mitchell Point Southampton SO31 4RF UNITED KINGDOM
Shipping charges
Shipping charges incurred in connection with the return of a product are non-refundable.
You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Cartek Store.
Damaged items
If you received a damaged product, please notify us immediately for assistance.
Sale items
Sale items can be refunded.
Contact us
If you have any questions about our Returns and Refunds Policy, please contact us:
- By email: sales@cartekmotorsport.com